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SIES - Business Portal

The SIES Business Portal has as strategic goal provide internet services that improve business processes of the insurance company and expand their connectivity between systems with different technologies.

Business Portal - Architecture

The SIES Business Portal is a set of services offered via Internet for relationship channels of the insurance company, its main features are:

  • Geographic distribution of SIES Business Portal to Agencies, Brokers, Call Center and Service Providers, allowing expansion to any location;
  • Get productivity gains and reduce operational costs through the use of services by the insurer's business channels;
  • Providing greater flexibility for Agencies, Call Centers, Brokers and Service Providers in services that currently are required for branches and/or headquarters of the insurance company and that will be made available directly to the channels;
  • Providing business transactions, integrated to the SIES ERP and external systems with security and operational autonomy and
  • Use of cloud computing to leverage the business for the insurance company.

 

 Business Benefits


The SIES Business Portal is customized for each insurance company in order to meet the relationship channels through the use of the Internet. Its high connectivity and functionality of the businesses generate the main business benefits:

    • All the rules and features of the SIES ERP are automatically used by the business channels through web services;
    • Provide immediately to the agency, broker and provider, any change in rules for products and business transactions;
    • Decrease of the workload of management and operational areas of the insurance company, providing 24-hour a day information and services to Brokers/Agencies, Service Providers and Service Centers;
    • Economy in the processes of data entry, review and acceptance;
    • Economy in the generation of forms, documents, reports and calculation kit;
    • Improvement in the level of service to agencies and brokers with the agility and simplification of processes;
    • Strengthening the partnership with brokers / agencies;
    • Online Information about default;
    • Online information of policies expiration, allowing improvements in the renovation work;
    • Online calculation of policies and endorsements;
    • Issuance of 2nd copy of documents such as: policy, endorsement, forms of compensation, etc.;
    • Monitoring the flow of acceptance of applications for insurance policies and endorsements;
    • Query data of the insured item;
    • Check position of Payment;
    • Consult Information’s Commission;
    • Consult Broker’s Statement;
    • Reduction in frauds of claims and
    • Increase productivity.
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